Privacy Policy

Privacy Policy — HA Collection LLC

Effective Date: [Insert Date]

At HA Collection LLC (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, place an order, or interact with us.

By using our website and services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A) Personal Information

When you place an order, create an account, or contact us, you may provide:

Full Name
Email Address
Phone Number
Billing & Shipping Address
Payment details (processed securely by payment providers)
Order history and preferences

B) Automatically Collected Information

When you browse our website, we may collect:

IP address
Browser type & device information
Pages visited and time spent
Referring website/source
Cookies and tracking data

C) Customer Support Information

If you contact us via email, chat, or social media, we may collect:

Messages and communication history
Photos/videos you share for support (e.g., damaged item proof)

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver products to your address
Send order updates and tracking information
Provide customer support
Improve website performance and user experience
Prevent fraud and unauthorized transactions
Send marketing emails/SMS (only if you opt-in)
Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Enable cart and checkout features
Analyze traffic and improve performance
Run advertising campaigns (if applicable)

You can disable cookies in your browser settings, but some website features may not work properly.

4. Sharing Your Information

We do not sell your personal information.
We may share your information only with trusted third parties, including:

A) Service Providers

Such as:

Payment processors
Shipping/courier partners
Website hosting and analytics services
Marketing and email platforms

These providers only use your data to perform services for us.

B) Legal Requirements

We may disclose information if required to:

comply with laws or legal processes
protect our rights or safety
prevent fraud or misuse

5. Payment Security

All payments are processed through secure third-party payment gateways.
We do not store your full card details on our servers.

6. Marketing Communications

If you subscribe to our emails/SMS, we may send:

promotions and discounts
product launches
restock updates

You can unsubscribe anytime using the “Unsubscribe” link in our emails or by contacting us.

7. Data Retention

We keep your information only as long as necessary to:

complete your orders
provide customer service
meet legal and accounting requirements

8. Your Rights

Depending on your location, you may have the right to:

access the personal information we hold about you
request corrections
request deletion of your data
opt out of marketing communications

To make a request, contact us at: [Insert Email]

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may include links to third-party sites (such as social media). We are not responsible for their privacy practices. Please review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, contact:

HA Collection LLC
📧 Email: hacollection610@gmail.com